Troubleshooting Guide
Follow these steps carefully to resolve common issues.
Important: Read First
You must follow ALL steps in this guide in the correct order. Skipping steps will cause the program to fail.
Setup Instructions
IMPORTANT: Disable Automatic Security Features
This is the most critical step. Windows often re-enables certain security features automatically, which can block our software. We need to disable them permanently using a special registry file.
This file modifies your system registry to turn off a specific security feature that our software needs disabled to load undetected.
Download .REG FileAction Required: After downloading, run the file and accept the prompts. You MUST restart your PC immediately after for the changes to take effect.
Error Fixes
Error 401 / 403 or "Pressing OK and nothing happens"
Still having issues? Double-check the following:
- Did you do every step? Seriously. Go back and check every single step from the beginning.
- Delete the
.configorSettings.inifile if one was created in the loader folder. - Make sure you are running the loader as an administrator.
- Try moving the loader folder to a very simple path, like
C:\Test.
DLL or Runtime Errors
- If you get errors like
dx13.dll missing, install the DirectX Runtimes. - For other issues, it can help to install AIO Runtimes.
License Issues
If the loader shows "Can't see license" or "Invalid license", please contact support for help.
Performance Tip
Once everything is working correctly, if you experience lag or low FPS, try disabling in-game overlays like Discord, NVIDIA GeForce Experience, AMD Software, OBS, etc.
Still Having Issues?
If you've followed all the steps and are still having trouble, we're here to help.
You can email us or for the fastest support, join our customer-only Discord.